Keeping your shop or retail property clean and tidy is essential, to help customers feel at ease, and enjoy their browsing experience. In fact, a clean shop is much more likely to make sales, and have happy customers, than a dirty, tired, or neglected shop. But this cleaning also needs to include one very important area. The customer toilets. If your shop offers a customer toilet, it is essential that you keep this clean, and fresh. Here at Cleaning North West, we are Preston’s leading cleaning experts. We work with businesses and companies across the commercial sector. From office buildings to shops and retail. As a result, we have produced this guide to retail cleaning: customer toilets.
Retail cleaning: customer toilets
The customer toilets in your shop can have a big influence on your potential customers. The effects of an unclean customer toilet, can be more significant than you might think. And these effects include:
- direct loss of business
- negative impression of your company
Direct loss of business
If your customer toilets are dirty, people are less likely to trust in your products and services, and you are potentially less likely to make a sale. In fact, some people will simply leave your store immediately, without taking another look round. Leading to a direct loss of business.
Negative impression of your company
In addition, if your toilets are unclean, and unsanitary, your customers will also equate your business and products to being poor quality. Simply because of the negative impression they have gained from visiting your customer toilets.
By offering customer toilets, you are also, inadvertently, offering to keep them clean and usable. Hiring a professional cleaning team to keep on top of your daily cleaning, including customer toilets, can be very effective. Clean, fresh smelling toilets can make a lot of difference to your business. Why not get in touch with the team here at Cleaning North West today, to organise your professional retail cleaning?